Emergency Numbers and Useful Contacts for Foreigners in South Korea

South Korea is a vibrant country known for its bustling cities, rich culture, and warm hospitality.

 

However, emergencies can happen anywhere, and being prepared with the right information is essential—especially if you're a foreigner. This guide provides an overview of key emergency numbers and useful resources that can help you stay safe and connected in South Korea.

 

 

Emergency Numbers in South Korea

1. 112 – Police

If you encounter crimes such as theft, assault, or any other emergencies requiring police assistance, dial 112. English-speaking operators are available to help foreigners.

2. 119 – Fire and Medical Emergencies

For fire incidents, medical emergencies, or rescue operations, dial 119. You can also request an ambulance service at this number. English interpretation is available.

3. 1339 – Korea Disease Control and Prevention Agency (KDCA)

If you need assistance related to infectious diseases, health emergencies, or COVID-19, call 1339 for guidance. English and other language support are often available.

 

 

Additional Useful Numbers for Foreigners

1. 1345 – Immigration Contact Center

For visa inquiries, immigration issues, or residency matters, call 1345. The service supports multiple languages, including English, Chinese, and Japanese.

2. 120 – Dasan Call Center (Seoul)

If you're in Seoul and need assistance with city services, transportation, or general inquiries, dial 120. This multilingual service helps foreigners navigate life in the capital.

3. 1588-5644 – Korea Travel Hotline

Operated by the Korea Tourism Organization, this hotline offers travel information, interpretation services, and assistance with tourist-related concerns.

4. 02-1330 – Tourist Information and Translation Services

Available 24/7, this number provides travel tips, restaurant recommendations, and language interpretation for tourists.

 

 

What to Do in an Emergency

1. Stay Calm: Gather your thoughts and assess the situation before calling.
2. Speak Clearly: When contacting emergency services, provide clear information about your location and the nature of the emergency.
3. Use Smartphone Apps: Apps like KakaoMap or Naver Map can help you pinpoint your exact location to share with responders.
4. Save Key Contacts: Store emergency numbers in your phone for quick access.

 

 

Recommended Apps for Emergencies

• Emergency Ready App: Developed by the Korean government, this app provides emergency alerts and safety information in English and other languages.
• Medi-Call: For on-demand medical consultations in English.
• Google Translate: While not specific to emergencies, it can help in situations where language barriers arise.

 

 

Tips for Staying Safe

1. Know Your Address: Memorize or keep a written note of your residence and workplace address in Korean.
2. Learn Basic Korean: Familiarize yourself with phrases like "help me (도와주세요 / do-wa-ju-se-yo )" and "emergency (긴급상황입니다 / Gin Geup Sang Hwang Ip Ni Da )".
3. Register with Your Embassy: Many embassies offer support for their citizens during emergencies. It’s a good idea to register your contact details.
4. Travel Insurance: Ensure you have comprehensive travel insurance that includes medical evacuation.

 

Conclusion

 

South Korea is a relatively safe country, but emergencies can still arise. By saving these emergency numbers and being proactive, you’ll be well-prepared to handle unexpected situations. Share this guide with fellow expats and travelers to help everyone stay safe and informed during their time in South Korea.

Stay Safe. Travel Smart.